The Better Business Bureau (BBB) of Southern Colorado announced the 2019 winners of the annual Excellence in Customer Service awards at a gala attended by over 400 people on October 24th at the Colorado Springs Marriott. For the 5th year, All Smiles Dental Group and Colorado Dental Group were awarded this honor.
This is the 25th year the BBB has hosted the Night of Excellence Gala to honor businesses in the community that demonstrate a commitment to exemplary customer service.
The BBB Excellence in Customer Service application process includes submitting a 50-page application outlining the company’s customer service processes. Furthermore, an independent executive review committee conducts half-day onsite interviews with key company personnel to substantiate whether the applicant companies are “walking the talk” as described in their customer service processes.
All Smiles Dental Group and Colorado Dental Group previously were awarded this honor in 2012, 2013, 2014, and 2017. This year, Dr. Kingsley White (Colorado Dental Group) and Dr. Jennifer Murphy (All Smiles Dental Group) accepted the award on behalf of the practices.
The BBB also honored all recipients of the award during the past 25 years with a Hall of Fame wall installation in the nonprofit’s downtown offices. Read more from The Gazette.