Learn state of the art patient experience systems upheld and relevant for the entire dental team. Receive training and exposure to distinctive patient experience practices on par with companies ranging from Disney, Nordstroms, and the Ritz. Based upon over 4,000 data points, Peak Dental Services supported practices have received an 80.2 Net Promoter Score (highest Fortune 500 company scores in 2015 was USAA at 80.0) and over 97.0% customer satisfaction scores. Receive coaching and training on how we measure the patient experience via digital surveys, social media, and real life monthly mystery shoppers at each location.
As part of our DPE program the Better Business Bureau has selected two of our offices 3 years in a row for the their Excellence In Customer Service Award. The BBB Excellence in Customer Service Award is designed to recognize superior customer service